Arik Air has been fined N6 million for delaying of ferrying passengers luggage by the Nigerian Civil Aviation Authority.
The reported incidents happened on the 2nd, 3rd and 4th of December 2016, and the airline was ordered to pay every affected passenger $150 for inconveniences due to the the delays.
The sanction was revealed in a statement by the General Manager, Public Relations of the NCAA, Sam Adurogboye.
According to the statement, Arik Air had violated Part 19.7.2 and 188.8.131.52 (ii) of the Nigerian Civil Aviation Regulations (Nig.CARs), 2015.
“However, Arik embarked on continuous flouting of the Nig.CARs and the authority’s directives to freight all backlog of short – landed baggage to Lagos within 48 hours.
“Similarly, the carrier declined to offer care and compensation to the affected passengers which were unanimously agreed for $150 to each passenger.
“In addition, the airline did not inform the passengers at the soonest practicable time that their checked – in baggage would be off – loaded as required by Part 19.7.2 of Nig.CARs 2015.”
Arik Air has been given 7 days to pay the N6m fine, and 30 days to pay all the customers $150.
”The NCAA expects strict compliance with the provisions of Part 19 of the Nig.CARs by the airline in future.
“This is to assure all stakeholders that the authority exists to protect their rights at all times and as such any violation of the regulation in that regard will be viewed seriously.”